Advisors
316 Advisors
As passionate travelers ourselves, we apply our own firsthand experience to curate unforgettable moments in timeless destinations and the world’s hidden gems.
We’ll take care of every detail from airport transfers to activities and dining, so you can enjoy the luxury of time and peace of mind. Trust your next dream vacation to us.
Walid Nassar
Toll-Free: 800.535.5757
Direct Line: 503.560.0548
Email: walid.nassar@frosch.com
I have been in the travel industry since 1966 - I love to help my clients and arrange their travel plans
Alyssa Nelson
Toll-Free: 800-347-4447
Direct Line: 818-990-4053
Email: alyssa@plazatravel.com
I joined the travel industry in 2015. Traveling is my passion; I love seeing new places and sharing new experiences with my friends and family. I also love planning my own trips from start to finish. I've traveled to Mexico, the Caribbean, and throughout the US - including Hawaii & Alaska! Although I don't have as much travel experience under my belt as others (yet), I'm always open to traveling to new places and learning more about the industry. As Plaza Travel's Marketing Manager, I negotiate exclusive amenities and seek out the best current promotions while spreading the word to our clients and travel advisors. I also work closely with our supplier partners to find the best marketing strategy for their specific needs, while growing our partnership as well. I look forward to learning and traveling more in the future!
Carianne Nicholson
Toll-Free: (800) 343-MANN (6266)
Direct Line: (704) 971-0890
Email: carianne.nicholson@frosch.com
Since October 1992, Carianne has been crafting tailored journeys that align each traveler with the right destination and experience, earning a reputation for precise trip to client matchmaking. She specializes in customized European itineraries, luxury Caribbean resorts, and European river cruises, with a focus on seamless planning and elevated touches that discerning travelers expect. Her portfolio spans family adventures, multi-generational celebrations, romantic escapes, and once in a lifetime honeymoons, each designed around her clients’ preferences. Her firsthand experience includes Tahiti, New Zealand, Dubai, Alaska, the majority of the Caribbean, Mexico, Belize, and most of the United States, giving her the on the ground insight affluent travelers value. Signature moments—swimming with black tip sharks and stingrays in Tahiti, standing on the 148th floor of Burj Khalifa, making a snow angel atop Fox Glacier in New Zealand, and strolling along Maroma Beach, voted one of the most beautiful beaches in the world—reflect both her enthusiasm and professionalism. In the Caribbean, Anguilla is her favorite island, with Turks & Caicos a close second, a perspective that helps her steer clients toward the right fit for their style. She is tireless in applying decades of experience to benefit each client’s vacation needs and shapes each itinerary around her clients—families, multi-generational groups, couples, and honeymooners—and is tireless in applying decades of experience to meet their vacation needs.
Kari Nordaas
Toll-Free: 800-347-4447
Direct Line: 818 907-2259
Email: kari.nordaas@frosch.com
Making the best travel arrangements, any place in the world, is my passion. Having done this for more than forty years, I've had the opportunity to experience and check out most everything I sell. I look forward to working with you.
Randy Norris
Toll-Free: 800.878.2929
Direct Line: 303.874.7105
Email: randy.norris@frosch.com
<p>Leisure travel is my specialty and for 35 years I have focused on ultra-deluxe & luxury level cruising and destination land touring. I have personally sailed on 80 ocean and river cruises ranging from 3 to 30 days. My journeys have taken me to every region of the world, I have Seven Continent status. </p>
Shannon O'Brien
Toll-Free: 800.878.2929
Direct Line: 303-440-1608
Email: shannon.obrien@frosch.com
Shannon is a Luxury Travel Advisor focused on providing full service travel planning for clients, including but not limited to, airline, hotel, cruise and tour reservations. She works with clients to discover their travel styles and provides a seamless travel experience from start to finish and has an eye for detail. Shannon has developed a network of contacts that enables her to provide you with a travel experience filled with privilege and insider access. Shannon is above all a lover of travel and cultural adventures. She has traveled to over 70+ countries on six different continents to be able to provide the best experiences for her clients.
Lainey O'Connell
Toll-Free: 800-347-4447
Direct Line: 818-990-4053
Email: lainey@plazatravel.com
Travel has always been my passion. I have been fortunate to be a part of this industry for over 30 years. During that time I’ve cruised on many ships, ocean and river, large and small and from Carnival to Regent Seven Seas and had enriching experiences on all of them. Among the destinations visited include ski areas in many western states, spa experiences both in the US and Mexico, Europe, South America, Canada, Antarctica, Arctic, Africa, Egypt, China, Israel, Australia, New Zealand, Japan, Southeast Asia and French Polynesia. Whether you want to travel by plane, train, car, bus or horse drawn carriage, I can assist you in bringing your dream vacation to reality.
Lise O'Donnell
Toll-Free: 800-347-4447
Direct Line: 818 907- 1077 ext 71077
Email: lise.odonnell@frosch.com
<p>I have been a travel consultant for over 30 years, specializing in worlwide destination. My area of expertise are, Canada, Europe especially Ireland plus adventure travel & exotic destinations . Cruises of all kinds, rivers & ocean throughout the world are a favorite. . I speak French & English,
Doug Orens
Toll-Free: 800-347-4447
Direct Line:
Email: doug@plazatravel.com
I love to travel! Many of my recent trips have revolved around experiences, rather than places. Trekking to Mount Everest Base Camp, hiking the Inca Trail to Machu Picchu, a Street Food Tour on the back of a motorcycle in Vietnam, and summiting Mount Kilimanjaro. These are experiences that I will never forget. Of course, I also love relaxing on the beach at a beautiful resort in Hawaii or Bora Bora, and exploring the history and culture of cities around the world. I love sharing stories of these adventures with anyone and everyone who will listen, so ask me about anywhere you would like to go, I am happy to help. I was recently selected as an Ambassador of Change by G Adventures. I will be spreading the message that travel and tourism can be transformative forces for good in our world. As Vice President of Marketing and Operations, I am constantly looking for new ways to share our vast portfolio of travel opportunities with our amazing clients, and also improve the efficiency and workflow of our offices so that our agents are better equipped to plan the perfect vacation for you.
Steve Orens
Toll-Free: 800-347-4447
Direct Line: 818-990-4053
Email: steve.orens@frosch.com
With 35 years of experience in the travel industry, I have served on numerous advisory boards, including Travel + Leisure magazine, Marriott Luxury Brands (formerly Starwood & Ritz Carlton), Rosewood, Four Seasons Resorts & Hotels, Delta Airlines, Classic Vacations, Taj Hotels and Palaces, and Tauck Tours. Additionally, I have earned a Certified Travel Industry Executive (CTIE) designation. My extensive industry involvement enables me to deliver valuable insights and advantages to our entire team of travel consultants. As President of FROSCH, by Chase Travel, I am dedicated to supporting our managers and travel advisors by equipping them with the industry’s leading benefits, technology, and tools. Additionally, the strong relationships I have cultivated throughout my career empower us to offer exceptional benefits and amenities to our clients.